We are looking for a Pharmacy Clerk to provide excellent customer service to our clients. In this position, you will answer phone calls, greet customers, confirm insurance information, and handle payments when the order is ready. When not working with customers, you will review inventory and help keep our shelves stocked and organized. Our ideal candidate has at least one year of retail or customer service experience, preferably in a pharmacy, and is familiar with medical terminology.

Duties and Responsibilities (including but not limited to)

  • Greet customers as they come to the pharmacy.
  • Answer phone calls
  • Collect payment and insurance information.
  • Bag and organize prescription orders for pickup, delivery, or mailing.
  • Retrieve prescription orders for sale to customer in store, at drive through, or curbside.
  • Keep the shelves, floors and trash bins organized and clean.
  • Make regular inventory checks for over the counter items.
  • Maintain supplies of bags, prescription vials, etc.
  • Maintain an organized work environment.
  • Support pharmacist and other staff in day-to-day activities.
  • Maintain strict confidentiality with all customer information and follow all HIPAA laws and regulations.
  • Understand workplace ethics and diversity.

Requirements and Qualifications

  • High school diploma or GED certificate
  • Ability to work well in a team environment.
  • Courteous attitude
  • Strong customer service and communication skills
  • Excellent verbal and written communication skills
  • Cashier or customer service experience, preferably in a medical or pharmacy setting
  • Organizational skills
  • Strong computer data entry skills
  • Must be reliable and have means to get to and from work.
  • Must have childcare if needed to fulfill work schedule.
  • Must be willing to work weekends and weekdays to closing.
  • Must be willing to work some holidays.